Services Department

We have a full service department, complete with highly trained Oil and Gas Technicians and the most up-to-date technology on the market Рfrom your annual maintenance, to changing your oil tank, or replacing your boiler or furnace, to installing a full heating system from scratch, we have you covered. We also provide free quotations: for example, if you are building a new home, or just changing your heating system,  we will quote you the total cost. Drop by one of our local offices and speak with the professionals, we have a number of different options to suit any situation and any budget.

Automatic Delivery

Automatic Delivery is a free service that we offer to our customers. The colder it is, the more often we go. Our state-of-the -art computer system is able to project when your residence requires oil, based on weather and your historic consumption.

Budget Plan

This is an interest-free plan designed to spread your heating costs over a 12 month period. We estimate what it will cost to heat your house for the winter: for example, say $3,000. Divide that by 12 equal payments and your budget is $250 per month from September to August. If you have a debit at the end of the 12 month period, you pay it in August. If you have a credit, we reimburse you or you can carry the credit balance forward to next winter.

In-House Accounting

In-House accounting has attracted many new customers. We do our own invoicing, billing and statement mailing from our Local Offices. We control all the accounts. If a discrepancy is apparent with your account, it will be dealt with immediately.

Leasing and Financing

We Sell, Finance or Lease-To-Own the Following Equipment:

  • High Efficiency Oil and Propane Hot Water Boilers
  • High Efficiency Oil and Propane Warm Air Furnaces
  • High Efficiency Oil and Propane Water Heaters
  • Tankless Propane Water Heaters
  • Propane Space Heaters
  • Propane Garage Heaters
  • Fibreglass and Roth Oil Tanks

 

Emergency After-Hours Calls

Our delivery team and service team are available after hours for emergency inquiries. All you have to do is call the same number as always, in Antigonish and Guysborough Counties 863-2500, and in Pictou County 752-2555 for Propane and 752-6147 for Oil.

Furnace Insurance Plans

Under the Furnace Insurance Plan, you are covered for most parts and labor relating to your furnace. You may contact us for further details.

$50 Referral Program

Any existing customer who refers someone, whether it be a friend, neighbour, or family member, will receive $50 credited straight to their account as well as $50 credited towards the referred customer’s account.

Rules

    • You will receive a credit to your account when the person you referred opens a new account with MacGillivray Fuels and takes their first fuel delivery, $50 per new account.
    • The referral customer must sign up for Automatic Delivery, and they will receive their $50 credit after their first delivery.
    • The Referral customer must not already have an account with MacGillivray Fuels and they must be in good credit standing, determined by a MacGillivray Fuels Credit Application.
    • There is no limit to the number of referrals you can make or credits you can receive.
    • Minimum first delivery of $500.
    • No Rental Tenants included in Program. Other Terms and conditions may apply.